Return
Policy
All
purchases are final, unless product is defective. Defective products are exchanged or repaired at iUnitek at its discretion within 30 days from receipt (no refunds or credit). Defective IBM hardware are not returnable. All repairs and exchanges of IBM hardware
must go through IBM. Defective software products may be exchanged for the same title only.
All non-defective product returns for credit or exchange are subject
to a minimum 20% restocking fee, and must be completed within 7
days after the order has been received. NO RETURNS ACCEPTED
WITHOUT A RETURN AUTHORIZATION (RA) NUMBER. RA numbers are valid
for ten (10) days after issue. All RA numbers must appear on the
shipping label. Write the RA number on a separate paper and tape
it on the box you are returning. DO NOT MARK THE ACTUAL BOX.
Shipping charges will not be refunded. To request a return authorization
number, call our Customer Service Dept. 424-270-2626 .
iUnitek will not accept any opened Software
returns.
The RMA number is good for only one (1) item and must match the
product authorized for return. All products (unless noted on our site) are sold with the full manufacturer's warranty. The warranty period and service varies by manufacturer and product. Extended warranties are through iUnitek
. Please contact iUnitek if you are interested in purchasing an extended warranty.
In order to receive full credit, your purchase must be returned with shipping pre-paid. All items must be in "as-new"
condition, in original packaging and with all warranty cards, manuals and accessories. Any discrepancies could result in a delay or partial forfeiture of your credit.
Laser printers, inkjet printers, fax machines, opened
software and special order items may only be returned for a replacement and not for a refund.
Warranty
Disclaimer
iUnitek, Online expressly disclaim all warranties either express or
implied, including any implied warranty of merchantability or of fitness for a particular purpose. iUnitek, Online shall have no liability to anyone for incidental or consequential damages or any
other liability, loss or damage arising out of or related to the merchandise. All merchandise is sold "AS IS." iUnitek,Online make no warranty as to the performance of any merchandise
sold. We are not responsible for system downtime, lost data, etc. This disclaimer by iUnitek, Online in no way affects the terms of a manufacturer's warranty, if any.
All trademarks or service marks are property of their respective owners.
Manufacturer
Warranty
Anytime after the first 30 days of invoice, all returns and replacements must be handled directly with the manufacturer.
Manufacturer's warranties vary on each product. Extended warranties are available directly from select manufacturers. Manufacturer information is subject to change without notice.
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