Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Technical Specs
| Manufacturer | Cisco Systems, Inc
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| Manufacturer Part Number | CON-OSP-CS1812K9
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| Manufacturer Website Address | www.cisco.com
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| Brand Name | Cisco
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| Service Name | SMARTnet
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| Marketing Information | Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
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| Product Type | Service
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| Service Type | Maintenance - Parts & Labor - Physical Service
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| Service Description | 24x7x4
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| Service Details | Software support includes maintenance, minor and major updates for your licensed feature set Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
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| Provided Support | - Parts & Labor
- Web Knowledge Base Access
- Phone Support
- Email Support
- New Releases Update
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| Service Availability | 24 Hours/Day x 7 Days/Week
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| Response Time | 4 Hour
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| Service Location | On-site
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| Service Duration | 1 Year
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| Product Support | Cisco Dual Ethernet Securi
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| Region Availability | Service is available only if your distance from a parts depot or authorized Cisco service location is within: 100 driving miles in the United States 120 driving kilometers in Europe and Canada 75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia Note: Domestic resellers purchasing for International locations will be subject to an additional fee
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